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Passport, visa and ID photos · Upload refused

India e-Visa photo upload error? The file limits, and how to meet them

The photo for the India e-Visa online application is a digital file, and the official page publishes limits for it: file type JPEG; shape square: the height equals the width; file size 10 KB to 1 MB. A file outside any one of them does not meet the published limits. WinPhoto ID checks your photo against the published rules and makes a file inside these limits. The check is free.

Your photo stays on your device: nothing is uploaded, and no face is recognised.

Check your photo now, free

The published file limits

For the India e-Visa (e-Tourist, e-Business, e-Medical, etc.) applicant photograph. The indented words are the issuing authority's own, from the official page linked under them, read on the date given. WinPhoto is photo software, not an application service. WinPhoto is not affiliated with any government. Only the authority decides whether it accepts a photo.

LimitAs published
File type JPEG
Format - JPEG
Official page, read on 4 November 2026.
Shape square: the height equals the width
The height and width of the Photo must be equal.
Official page, read on 4 November 2026.
File size 10 KB to 1 MB
Minimum 10 KB
Maximum 1 MB
Official page, read on 4 November 2026.
Background plain light coloured or white
Background should be plain light colored or white background.
Official page, read on 4 November 2026.

The usual reasons a file is refused

Each of these puts a file outside the limits above:

  • The file is not a JPEG file.
  • The image is not square: its height and width differ.
  • The file is larger than 1 MB or smaller than 10 KB.

This list comes only from the published limits. A photo can also be turned down for what it shows, such as the background or the head size: the India e-Visa photo page has every published rule.

What the free check does

  1. The page checks your photo against the published photo rules it can measure, such as the head size where the rules set one and the background.
  2. It then frames the photo and makes a 1,200 x 1,200 pixel JPEG file, fitted to the file size limit above.

Checking your photo is free and runs in your browser. The file comes with your document's photo: €6.99, paid once for that document, with unlimited retakes for 30 days. No subscription. A file made or checked here meets the published limits as read on 4 November 2026; it is not a promise that the authority accepts it.

Check your India e-Visa photo, free

Questions

What photo file does the India e-Visa online application take?
As the official page states it, read on 4 November 2026: file type JPEG; shape square: the height equals the width; file size 10 KB to 1 MB.
Does a file inside these limits get accepted?
A file inside them meets the published limits as we read them on 4 November 2026. Only the authority decides whether it accepts a photo, and rules change: check the official page before you apply.
Is my photo uploaded to WinPhoto?
No. The check runs in your browser and the photo stays on your device, unless you choose the Detail check, which is opt-in. No face is recognised.
Does WinPhoto fill in or send the application?
No. WinPhoto is photo software: it checks a photo and makes a photo file. The application is yours to make on the official site.